Last Updated: April 8, 2024

Effective: January 1, 2023

We care about our customers and know that your privacy is important to you. This Privacy Policy is our way of sharing how we collect your information, why we need it, and how we use it.

This Privacy Policy applies to your use of our website and mobile websites (together, the “Site”, and “Service”). The Service includes websites and mobile applications operated by Porter’s Products, LLC (“Porter’s “we” or “us”). If you visit another website or mobile application, including another Porter’s website or mobile application, the privacy policy of that website or mobile application will apply. Please review the privacy policy of that website or mobile application to understand how that website or mobile application operator processes your information.

Information We Collect and How We Use Your Information

There are three general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Site; (3) Information we collect from third parties.

We use your information in several different ways. What we do with your information depends on when we collect it and what we collect.

Information you give to us

Information we automatically collect from your use of the Site

Information we collect from third parties, including third party services (for example if you link, connect, or login to the Site with your Google, Facebook, Instagram, or Twitter accounts) or other sources.

When We Share Your Information

We share your information with third parties only as described in this Privacy Policy, with your consent, or as disclosed at the time we collect your information. We may anonymize your information and share such anonymized information with third parties for any purpose permitted by applicable laws.

Our Cookie Policy

We use cookies when you visit our Site to analyze traffic, optimize performance and content and to provide an integrated and more personalized shopping experience for customers. Cookies are small text files that are stored by your Internet browser on your computer. While our cookies may change from time to time, we generally use the following types of cookies:

You can prevent the use of cookies by changing the settings in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it removes all already received cookies. By deleting or disabling future cookies, your user experience may be affected, and you might not be able to take advantage of certain functions of our Site (such as storing items in your Cart between visits, customizing your website experience, and making marketing messages more relevant).

Direct Marketing and Behavioral Advertising

We may directly send you marketing communications and materials by email, postal mail, and other channels to keep you informed of new products, promotions, and to provide other information we think may be of interest to you. You can stop receiving direct marketing messages from us at any time by contacting us via email. Please note that it may take up to 48 hours to process your request and update our systems. Note that if you ask that we stop sending you marketing messages, we will continue to send you administrative and service communications (such as order updates and other important or transactional information).

Please note that if you use more than one name or email address when communicating with Porter’s or using the Site, you may continue to receive communications from us to any name or email address not specified in your opt-out request.

We may also display tailored interest-based advertising on Porter’s operated sites and unaffiliated sites. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, visiting sites that contain Porter’s content or ads, interacting with Porter’s tools, or using our payment services. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

We offer you choices about receiving interest-based ads from us. You can opt-out of certain interest-based ads that use our cookies by sending an email, “contact us” form, or via phone call. Please note that if you opt out of behavioral advertising, you will still see advertisements – they will just not be tailored to your interests. Also note that deleting browser cookies can remove the cookie preferences you have made, so you may need to opt-out again in the future.

Our Security Measures

The security of your information is important to us. We use appropriate technical and organizational safeguards to protect your information from unauthorized use, disclosure, and loss. Encryption technology, including current industry-standard encryption protocols, is used to protect personal information in certain areas of our websites during transmission across the Internet. We use a PCI-compliant payment service provider over a secured network.

Keeping Your Information

We will keep your information for as long as you have an account or if we need it to fulfill the purpose for which it was collected or disclosed to you at the time of collection. We may also keep some of your information as needed to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our Terms of Use, or for other permissible purposes.

Children’s Privacy

The Site and Service are not directed to children, and we do not knowingly collect information from children under 18. If you are a parent or guardian and believe that we have information about your child, please contact us at +1 (307) 487–0851. To learn more about how to protect your child online, visit the FTC’s www.OnGuardOnline.gov.

Information for Visitors from California and Outside of the United States

Privacy Rights for California Residents

This privacy policy describes the categories of personal information we collect from you, the methods and business purposes of collecting such personal information, the categories of third parties with whom we may share it, and the rights you have regarding the personal information. California residents have the right to request that Porter’s disclose what personal information it collects, uses, discloses, or sells. Porter’s does not sell your personal information to third parties without your prior consent. 

California residents also have the right to request the deletion of their personal information collected or maintained by Porter’s. If you wish to make a request for information or to remove your account, or for any questions about our privacy practices and compliance with California law, please contact us at info@porters-products.com. You can also appoint an authorized agent to make a request on your behalf. Prior to responding to your request, we will verify your identity by matching any requested identifying information you provide against the information we have about you. We will not subject you to discriminatory treatment because of your choice to exercise your privacy rights.

Right to Removal of Posted Information – California Minors

If you are under 18 years of age, reside in California, and have a registered account with Porter’s, you have the right to request removal of unwanted information that you publicly post on the Service. To request removal of such information, you can contact Porter’s as provided below. Upon receiving such a request, Porter’s will make sure that the information is not publicly available on the Service, but the information may not be completely or comprehensively removed from our systems and databases.

Visitors from Outside of the United States

The Service is hosted in the United States. If you are visiting the Service from outside the United States, your information may be transferred to, stored, and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we will provide you notice of such changes through the Site, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

We always want to hear from our customers, especially with questions, comments, or concerns about our privacy practices. Please do not hesitate to contact us at info@porters-products.com.